Wissensbasis

GDPR

INFORMATION CLAUSE FOR CUSTOMERS

Under Art. 13 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC [hereinafter referred to as: GDPR ] we inform the client that the administrator of his personal data is:

VOLTMAX Sarl.

based in 47, Rue Mathias Tresch, L-2626 Luxembourg

Grand-Duché de Luxembourg

email: info@voltmax.lu

The Customer’s personal data is processed by VOLTMAX Sarl for the following purposes:

  • performance of the contract (establishing cooperation, credit verification, conclusion of the contract and any other operations used to achieve these goals), in accordance with art. 6 sec. 1 lit. b GDPR;
  • fulfillment of legal obligations incumbent on the Administrator, in particular in the field of accounting and tax settlements, in accordance with art. 6 sec. 1 lit. c GDPR
  • for purposes arising from legitimate interests pursued by the Administrator or a third party, for which the Administrator considers in particular: investigation and defense against claims; as well as performing analytics and business planning, in accordance with Art. 6 sec. 1 lit. f GDPR

Depending on the channel used by the Customer to establish relations with VOLTMAX Sarl, the data may also be processed by phone, e-mail or postal service. Personal data may be disclosed to employees or associates of the Company, as well as entities providing support to the Company on the basis of outsourced services, in particular to entities providing courier, transport, postal and legal services, as well as to business partners in accordance with concluded contracts and entities authorized under the law. Personal data may also be shared with banks, credit institutions for the purpose of managing payments and with insurers for coverage.

The above-mentioned data may be obtained both from the person concerned and from third parties. Provision of the relevant data obtained on the basis of legal requirements or for the implementation of a contractual relationship is necessary for the signing and performance of the contract, and thus failure to provide the required data will result in the contract being not concluded and not being performed.

Personal data will be stored in a complete manner throughout the duration of the contract. Thereafter, personal data will be stored for ten years in accordance with legal requirements. It is possible to store all or part of personal data for a longer period in order to exercise or defend the rights, as well as for analytical and business planning purposes.

Providing personal data is voluntary, but necessary to complete a sale transaction. Failure to provide personal data makes it impossible to conclude and perform the contract [incl. delivery, settlements].

The applicable legislation gives the Data Subject a number of rights, which we encourage you to read. Among other things, you have the right to:

– access to the content of your data [within the limits of art. 15 GDPR], rectify them [within the limits of art. 16 GDPR], their removal [within the limits of art. 17 GDPR], processing restrictions [within the limits of art. 18 GDPR], object to the processing of his personal data [within the limits of art. 21 GDPR].

The customer also has the right to lodge a complaint to the President of the Personal Data Protection Office, if he considers that the processing of his personal data violates the provisions of the GDPR.

In order to exercise the above-mentioned rights, please contact the Administrator by sending your requests to the e-mail address: info@voltmax.lu or in writing to the following address:

VOLTMAX Sarl, 47, Rue Mathias Tresch, L-2626 Luxembourg

Grand-Duché de Luxembourg

    Füllen Sie das Formular aus und lassen Sie sich von unseren Beratern kontaktieren. Gemeinsam legen Sie die Konditionen und Details des Photovoltaik-Anlagenangebots fest.

    Unsere Lösungen für Verbraucher und Unternehmen

    Voltmax
    Photovoltaik für zu Hause

    Photovoltaik für zu Hause

    arrow right
    Voltmax
    Photovoltaik für Unternehmen

    Photovoltaik für Unternehmen

    arrow right
    Voltmax
    Heizung / Wärmepumpen

    Heizung / Wärmepumpen

    arrow right
    Voltmax
    Innovationen

    Innovationen

    arrow right

    Sie möchten mehr wissen

    Sie haben Fragen zu unserem Angebot?

    Kontaktarrow right