{"id":15463,"date":"2025-08-01T10:33:07","date_gmt":"2025-08-01T08:33:07","guid":{"rendered":"https:\/\/voltmax.lu\/?page_id=15463"},"modified":"2025-09-16T11:40:38","modified_gmt":"2025-09-16T09:40:38","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/voltmax.lu\/fr\/technical-support\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15463\" class=\"elementor elementor-15463\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb61480 e-flex e-con-boxed e-con e-parent\" data-id=\"fb61480\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d47ff13 elementor-widget elementor-widget-spacer\" data-id=\"d47ff13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20d01a1 elementor-widget elementor-widget-heading\" data-id=\"20d01a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Service<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac1130b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ac1130b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<div class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f007a6f elementor-widget elementor-widget-heading\" data-id=\"f007a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91eda4 elementor-widget elementor-widget-spacer\" data-id=\"a91eda4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ee2469e e-flex e-con-boxed e-con e-parent\" data-id=\"ee2469e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83e0311 elementor-widget elementor-widget-heading\" data-id=\"83e0311\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and conditions of service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08a3b96 e-flex e-con-boxed e-con e-parent\" data-id=\"08a3b96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca3ae6 elementor-widget elementor-widget-text-editor\" data-id=\"1ca3ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>If you need to report a technical fault or inquire about the operation of the installation, please write to: <\/strong><strong>service@voltmax.lu <\/strong><\/p><p><strong>or fill the form:<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca024e ekit_wpForms_container-form-button-custom elementor-widget elementor-widget-elementskit-wp-forms\" data-id=\"1ca024e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-wp-forms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con ekit_wpForms_container\"><style id=\"wpforms-css-vars-15570\">\n\t\t\t\t#wpforms-15570 {\n\t\t\t\t--wpforms-field-border-radius: 10px;\n--wpforms-field-border-color: rgba(0, 0, 0, 0.25);\n--wpforms-field-border-color-spare: rgba(0, 0, 0, 0.25);\n--wpforms-field-text-color: rgba(0, 0, 0, 0.7);\n--wpforms-label-color: rgba(0, 0, 0, 0.85);\n--wpforms-label-sublabel-color: rgba(0, 0, 0, 0.55);\n--wpforms-button-border-radius: 10px;\n--wpforms-container-border-radius: 10px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-15570\"><form id=\"wpforms-form-15570\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"15570\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/15463\" data-token=\"09876f016c2c5800558f03a67b3d8eaa\" data-token-time=\"1775682416\"><noscript class=\"wpforms-error-noscript\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Veuillez activer JavaScript dans votre navigateur pour remplir ce formulaire.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-15570-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-15570-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" aria-errormessage=\"wpforms-15570-field_1-error\" required><label for=\"wpforms-15570-field_1\" class=\"wpforms-field-sublabel after\">Pr\u00e9nom<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-15570-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" aria-errormessage=\"wpforms-15570-field_1-last-error\" required><label for=\"wpforms-15570-field_1-last\" class=\"wpforms-field-sublabel after\">Nom<\/label><\/div><\/div><\/fieldset><\/div>\t\t<div id=\"wpforms-15570-field_6-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"6\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-15570-field_6\" >issue. it technical<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-15570-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-15570-field_4-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-15570-field_4\">Phone number<\/label><input type=\"number\" id=\"wpforms-15570-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" step=\"any\" aria-errormessage=\"wpforms-15570-field_4-error\" ><\/div><div id=\"wpforms-15570-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-15570-field_2\">Your Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-15570-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-15570-field_2-error\" required><\/div><div id=\"wpforms-15570-field_10-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-15570-field_10\">Service:<\/label><select id=\"wpforms-15570-field_10\" class=\"wpforms-field-medium\" name=\"wpforms[fields][10]\"><option value=\"Photovoltaic Installation\"  class=\"choice-1 depth-1\"  >Photovoltaic Installation<\/option><option value=\"Electric Instalation\"  class=\"choice-5 depth-1\"  >Electric Instalation<\/option><option value=\"Heat Pump\"  class=\"choice-2 depth-1\"  >Heat Pump<\/option><option value=\"Air Conditioning\"  class=\"choice-3 depth-1\"  >Air Conditioning<\/option><option value=\"Home Renovation Services\"  class=\"choice-4 depth-1\"  >Home Renovation Services<\/option><\/select><\/div><div id=\"wpforms-15570-field_12-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"12\"><fieldset><legend class=\"wpforms-field-label\">I confirm and accept <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-15570-field_12\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-15570-field_12_1\" name=\"wpforms[fields][12][]\" value=\"I accept the terms and conditions and service price list\" aria-errormessage=\"wpforms-15570-field_12_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-15570-field_12_1\">I accept the terms and conditions and service price list<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-15570-field_12_2\" name=\"wpforms[fields][12][]\" value=\"I agree that until an on-site inspection is carried out and details are determined, it is not possible to provide an exact price.\" aria-errormessage=\"wpforms-15570-field_12_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-15570-field_12_2\">I agree that until an on-site inspection is carried out and details are determined, it is not possible to provide an exact price.<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-15570-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-15570-field_3\">If you haven&#039;t reported it before, please enter your technical issue.<\/label><textarea id=\"wpforms-15570-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-15570-field_3-error\" ><\/textarea><\/div><div id=\"wpforms-15570-field_5-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"5\"><fieldset><legend class=\"wpforms-field-label\">Consents: <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-15570-field_5\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-15570-field_5_1\" name=\"wpforms[fields][5][]\" value=\"I agree to be contacted by phone and e-mail from Voltmax.\" aria-errormessage=\"wpforms-15570-field_5_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-15570-field_5_1\">I agree to be contacted by phone and e-mail from Voltmax.<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-15570-field_5_2\" name=\"wpforms[fields][5][]\" value=\"I consent to the processing of my data in accordance with the current provisions of the GDPR.\" aria-errormessage=\"wpforms-15570-field_5_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-15570-field_5_2\">I consent to the processing of my data in accordance with the current provisions of the GDPR.<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-15570-field_6-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-15570-field_6-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-15570-field_6-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-turnstile\" ><div class=\"wpforms-turnstile\" data-sitekey=\"0x4AAAAAACugb6YpF_VG7jU_\" 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src=\"https:\/\/voltmax.lu\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Chargement en cours\" title=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Technical Support Terms and conditions of service If you need to report a technical fault or inquire about the operation of the installation, please write to: service@voltmax.lu or fill the form: Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form. Name * FirstLast Phone [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15463","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/pages\/15463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/comments?post=15463"}],"version-history":[{"count":34,"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/pages\/15463\/revisions"}],"predecessor-version":[{"id":16743,"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/pages\/15463\/revisions\/16743"}],"wp:attachment":[{"href":"https:\/\/voltmax.lu\/fr\/wp-json\/wp\/v2\/media?parent=15463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}