{"id":18927,"date":"2026-04-13T11:22:43","date_gmt":"2026-04-13T09:22:43","guid":{"rendered":"https:\/\/voltmax.lu\/?p=18927"},"modified":"2026-04-13T14:17:11","modified_gmt":"2026-04-13T12:17:11","slug":"solaredge-app-not-displaying-production-data","status":"publish","type":"post","link":"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/","title":{"rendered":"SolarEdge-App zeigt keine Produktionsdaten an"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"18927\" class=\"elementor elementor-18927\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40704c8 e-flex e-con-boxed e-con e-parent\" data-id=\"40704c8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ffafc2 elementor-widget elementor-widget-heading\" data-id=\"7ffafc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#SolarEdge_App_Not_Displaying_Production_Data_What_System_Owners_Should_Check_First\" >SolarEdge App Not Displaying Production Data: What System Owners Should Check First<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Start_with_the_simplest_question_was_production_data_ever_visible\" >Start with the simplest question: was production data ever visible?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Step_1_Check_whether_the_inverter_is_communicating\" >Step 1: Check whether the inverter is communicating<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Step_2_Confirm_whether_the_system_is_producing_power\" >Step 2: Confirm whether the system is producing power<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Step_3_Check_the_router_and_local_internet_connection\" >Step 3: Check the router and local internet connection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Step_4_Reconfigure_Wi-Fi_communication_if_network_details_changed\" >Step 4: Reconfigure Wi-Fi communication if network details changed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Step_5_Reset_the_router_if_needed\" >Step 5: Reset the router if needed<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#When_should_the_installer_be_contacted\" >When should the installer be contacted?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#A_practical_summary_for_system_owners_if_SolarEdge_app_not_displaying_production_data\" >A practical summary for system owners if SolarEdge app not displaying production data<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"#\" data-href=\"https:\/\/voltmax.lu\/de\/solaredge-app-not-displaying-production-data\/#Need_support_with_your_PV_system_in_Luxembourg\" >Need support with your PV system in Luxembourg?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"SolarEdge_App_Not_Displaying_Production_Data_What_System_Owners_Should_Check_First\"><\/span>SolarEdge App Not Displaying Production Data: What System Owners Should Check First<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fdeead3 e-flex e-con-boxed e-con e-parent\" data-id=\"fdeead3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d68d2fd elementor-widget elementor-widget-text-editor\" data-id=\"d68d2fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"304\" data-end=\"710\">If the mySolarEdge app does not display production data, the problem is often related to communication between the inverter and SolarEdge\u2019s monitoring servers, not necessarily to solar production itself. According to SolarEdge, monitoring data is usually updated every 15 minutes, and users can check the \u201cLast Updated\u201d field in the app dashboard or Site Details page.<\/p><p data-start=\"712\" data-end=\"1041\">This distinction matters. A system can still be producing energy even if the app is not showing current values, because production and communication are handled separately. SolarEdge explicitly notes that a communication issue does not automatically mean the PV system has stopped producing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5260e38 e-flex e-con-boxed e-con e-parent\" data-id=\"5260e38\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a7cc7 elementor-widget elementor-widget-heading\" data-id=\"52a7cc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Start_with_the_simplest_question_was_production_data_ever_visible\"><\/span>Start with the simplest question: was production data ever visible?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ff8a5d e-flex e-con-boxed e-con e-parent\" data-id=\"8ff8a5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55eb3b7 elementor-widget elementor-widget-text-editor\" data-id=\"55eb3b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SolarEdge recommends first checking whether production data was ever displayed in the app. If production data was never visible from the beginning, the system owner should contact the installer so that inverter communication can be checked. If the app used to work but the last update is more than 24 hours old, SolarEdge advises checking system communication next.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-986b661 e-flex e-con-boxed e-con e-parent\" data-id=\"986b661\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dec8eee elementor-widget elementor-widget-heading\" data-id=\"dec8eee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Step_1_Check_whether_the_inverter_is_communicating\"><\/span>Step 1: Check whether the inverter is communicating<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-66be1fe e-grid e-con-boxed e-con e-parent\" data-id=\"66be1fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-936c61b elementor-widget elementor-widget-text-editor\" data-id=\"936c61b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"1576\" data-end=\"1653\">The first practical check is to confirm communication at the inverter itself.<\/p><p data-start=\"1655\" data-end=\"2000\">For SolarEdge inverters without an LCD display, the blue LED is the key indicator. When the blue LED is on, the inverter is communicating with the monitoring platform. SolarEdge\u2019s LED reference also confirms that any LED combination with the blue LED on indicates communication with the monitoring platform.<\/p><p data-start=\"2002\" data-end=\"2226\">For inverters with an LCD display, SolarEdge instructs users to access the server communication screen. If the display shows <strong data-start=\"2127\" data-end=\"2135\">S_OK<\/strong>, the inverter is connected to the monitoring server.<br \/><img decoding=\"async\" src=\"https:\/\/kb.solaredge.com\/wp-content\/uploads\/2020\/11\/screen-300x98.png\" alt=\"Tap through the display screens until you see the image below:\" title=\"\"><\/p><p data-start=\"2228\" data-end=\"2504\">This is one of the most important checks because it helps separate a monitoring issue from a wider system issue. SolarEdge also explains that, on LCD-equipped systems, <strong data-start=\"2396\" data-end=\"2407\">Pac [W]<\/strong> indicates the amount of AC power currently being produced.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77feda8 elementor-widget elementor-widget-image\" data-id=\"77feda8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"210\" height=\"318\" src=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/green-blue-led.png\" class=\"attachment-full size-full wp-image-18935\" alt=\"green blue led\" srcset=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/green-blue-led.png 210w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/green-blue-led-198x300.png 198w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/green-blue-led-8x12.png 8w\" sizes=\"(max-width: 210px) 100vw, 210px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65d828c e-flex e-con-boxed e-con e-parent\" data-id=\"65d828c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7869968 elementor-widget elementor-widget-heading\" data-id=\"7869968\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Step_2_Confirm_whether_the_system_is_producing_power\"><\/span>Step 2: Confirm whether the system is producing power<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-770172a e-flex e-con-boxed e-con e-parent\" data-id=\"770172a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f909ee5 elementor-widget elementor-widget-text-editor\" data-id=\"f909ee5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2564\" data-end=\"2706\">If the concern is not only missing app data but also suspected low or zero production, SolarEdge provides a separate indicator for production.<\/p><p data-start=\"2708\" data-end=\"2978\">For inverters without an LCD screen, the green LED shows that the system is producing power. SolarEdge also reminds users that the system does not produce at night, which should always be considered before assuming there is a fault.<\/p><p data-start=\"2980\" data-end=\"3229\">This means a common real-world scenario is entirely possible: the inverter may still be producing energy, but the app appears empty because the communication link to the monitoring platform has been interrupted.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4303943 e-flex e-con-boxed e-con e-parent\" data-id=\"4303943\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-705bd17 elementor-widget elementor-widget-heading\" data-id=\"705bd17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Step_3_Check_the_router_and_local_internet_connection\"><\/span>Step 3: Check the router and local internet connection<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a08576 e-flex e-con-boxed e-con e-parent\" data-id=\"2a08576\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afd5f13 elementor-widget elementor-widget-text-editor\" data-id=\"afd5f13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3290\" data-end=\"3672\">If the inverter was communicating before but app data stopped updating, SolarEdge advises checking the router settings. The router should be powered on and connected properly. SolarEdge also specifically asks whether the router or Wi-Fi password was changed recently, because this can break the inverter\u2019s connection to the monitoring platform.<\/p><p data-start=\"3674\" data-end=\"4142\">This is especially relevant on systems that use Wi-Fi for monitoring communication. SolarEdge\u2019s Wi-Fi troubleshooting documentation explains that the inverter can be reconnected to the local wireless network through the mySolarEdge app. The guide also says users should verify that the inverter is responsive first by checking for illuminated LEDs. If the inverter is not responsive, SolarEdge recommends contacting the installer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-905126c elementor-widget elementor-widget-text-editor\" data-id=\"905126c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"col-md-12 header-container\"><h5 role=\"heading\" aria-level=\"1\" data-uw-rm-heading=\"level\">Configuring Inverter Communication<\/h5><p>You may need to reconfigure your inverter communication in certain cases, such as when your Wi-Fi network or password has changed. To configure your inverter communication:<\/p><ol><li>click &#8220;<strong>Inverter Communication<\/strong>&#8221; in the menu: <br \/><br \/><img decoding=\"async\" class=\"alignnone size-medium wp-image-2132\" src=\"https:\/\/kb-dev.solaredge.com\/wp-content\/uploads\/2020\/11\/5-158x300.png\" alt=\"&quot; in the menu.\" width=\"158\" height=\"300\" data-uw-rm-alt-original=\"\" data-uw-rm-alt=\"CT\" title=\"\"><\/li><\/ol><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8457305 elementor-widget elementor-widget-text-editor\" data-id=\"8457305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n \t<li value=\"2\">Refer to the steps above, under &#8220;<strong>Connect to Your Inverter.<\/strong>&#8220;<\/li>\n \t<li>The status of your Wi-Fi connection should be \u2018disconnected\u2019. To connect to your Wi-Fi\nnetwork, click \u201cconfigure.\u00a0<img decoding=\"async\" class=\"alignnone size-medium wp-image-2140\" src=\"https:\/\/kb-dev.solaredge.com\/wp-content\/uploads\/2020\/11\/6-148x300.png\" alt=\"The status of your Wi-Fi connection should be \u2018disconnected\u2019. To connect to your Wi-Fi network, click \u201cconfigure.\" width=\"148\" height=\"300\" data-uw-rm-alt-original=\"\" data-uw-rm-alt=\"CT\" title=\"\"><\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-647f9f1 e-flex e-con-boxed e-con e-parent\" data-id=\"647f9f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1193b6c elementor-widget elementor-widget-text-editor\" data-id=\"1193b6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li value=\"4\">Select your preferred wireless network and insert a password, then click \u201cjoin.\u201d You will now be connected to your Wi-Fi network. To confirm the connection is successful, click on \u201cinverter communication\u201d in the menu. Connect to the inverter and verify the status as S_OK.\u00a0<br \/><br \/><br \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-2148\" src=\"https:\/\/kb-dev.solaredge.com\/wp-content\/uploads\/2020\/11\/7-151x300.png\" alt=\"Select your preferred wireless network and insert a password, then click \u201cjoin.\u201dYou will now be connected to your Wi-Fi network. To confirm the connection is successful,click on \u201cinverter communication\u201d in the menu. Connect to the inverter and verify the status as S_OK.\" width=\"151\" height=\"300\" data-uw-rm-alt-original=\"\" data-uw-rm-alt=\"CT\" title=\"\"><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b03cef elementor-widget elementor-widget-heading\" data-id=\"8b03cef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Step_4_Reconfigure_Wi-Fi_communication_if_network_details_changed\"><\/span>Step 4: Reconfigure Wi-Fi communication if network details changed<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1c72bf e-flex e-con-boxed e-con e-parent\" data-id=\"b1c72bf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-51051de elementor-widget elementor-widget-text-editor\" data-id=\"51051de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"4215\" data-end=\"4804\">When the home Wi-Fi network or password has changed, SolarEdge instructs users to reconfigure inverter communication in the mySolarEdge app. In its official communication setup guide, SolarEdge explains that users can open <strong data-start=\"4438\" data-end=\"4464\">Inverter Communication<\/strong>, connect to the inverter, select the preferred wireless network, enter the password, and then verify that the connection status is successful. SolarEdge states that <strong data-start=\"4630\" data-end=\"4638\">S_OK<\/strong> in the Inverter Communication or Inverter Status menu means communication with the SolarEdge Monitoring Server is successful.<\/p><p data-start=\"4806\" data-end=\"5165\">The SolarEdge Wi-Fi troubleshooting guide adds the same confirmation criteria: once reconnection is successful, users should check for a blue-lit LED under the inverter and verify <strong data-start=\"4986\" data-end=\"4994\">S_OK<\/strong> in the communication or status screens. If the blue LED or S_OK is still not shown, SolarEdge recommends contacting the installer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb8928d e-flex e-con-boxed e-con e-parent\" data-id=\"cb8928d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c98eb7 elementor-widget elementor-widget-heading\" data-id=\"8c98eb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Step_5_Reset_the_router_if_needed\"><\/span>Step 5: Reset the router if needed<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63a18ff e-flex e-con-boxed e-con e-parent\" data-id=\"63a18ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-398c7fb elementor-widget elementor-widget-text-editor\" data-id=\"398c7fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the previous checks do not resolve the issue, SolarEdge\u2019s official app support page recommends resetting the router and then checking inverter communication again. If communication problems continue after that, SolarEdge directs system owners to contact their installer.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ce6277 e-flex e-con-boxed e-con e-parent\" data-id=\"6ce6277\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-166cebb elementor-widget elementor-widget-heading\" data-id=\"166cebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"When_should_the_installer_be_contacted\"><\/span>When should the installer be contacted?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-102047f e-flex e-con-boxed e-con e-parent\" data-id=\"102047f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76ba384 elementor-widget elementor-widget-text-editor\" data-id=\"76ba384\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"5565\" data-end=\"5911\">SolarEdge\u2019s official support pages consistently point system owners back to the installer in several situations: when production data was never visible, when the inverter is not communicating, when the inverter is not responsive, or when Wi-Fi reconnection does not restore the blue LED or <strong data-start=\"5855\" data-end=\"5863\">S_OK<\/strong> status.<\/p><p data-start=\"5913\" data-end=\"6079\">That recommendation is sensible because the installer can verify whether the issue is related to site communication, inverter settings, or another system-level fault.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f94add e-flex e-con-boxed e-con e-parent\" data-id=\"3f94add\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9da8b94 elementor-widget elementor-widget-heading\" data-id=\"9da8b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"A_practical_summary_for_system_owners_if_SolarEdge_app_not_displaying_production_data\"><\/span>A practical summary for system owners if SolarEdge app not displaying production data<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f23980 e-flex e-con-boxed e-con e-parent\" data-id=\"3f23980\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd8f1ff elementor-widget elementor-widget-text-editor\" data-id=\"fd8f1ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"6123\" data-end=\"6240\">If your SolarEdge app is not showing production data, the most reliable approach is to check the issue in this order:<\/p><ol data-start=\"6242\" data-end=\"7622\"><li data-section-id=\"45civt\" data-start=\"6242\" data-end=\"6408\">Look at the <strong data-start=\"6257\" data-end=\"6273\">Last Updated<\/strong> time in the app. SolarEdge says monitoring data is usually refreshed about every 15 minutes.<\/li><li data-section-id=\"4hm780\" data-start=\"6409\" data-end=\"6558\">Confirm whether production data was ever available before. If it never appeared, contact your installer.<\/li><li data-section-id=\"j0bbhf\" data-start=\"6559\" data-end=\"6840\">Check inverter communication:<ul data-start=\"6595\" data-end=\"6840\"><li data-section-id=\"ml6uzs\" data-start=\"6595\" data-end=\"6707\"><strong data-start=\"6597\" data-end=\"6612\">Blue LED on<\/strong> for inverters without LCD = communication is active.<\/li><li data-section-id=\"jv7k16\" data-start=\"6711\" data-end=\"6840\"><strong data-start=\"6713\" data-end=\"6721\">S_OK<\/strong> on LCD\/display screens = communication with the monitoring server is active.<\/li><\/ul><\/li><li data-section-id=\"1sw5kv0\" data-start=\"6841\" data-end=\"7067\">Check production separately:<ul data-start=\"6876\" data-end=\"7067\"><li data-section-id=\"o6ih5t\" data-start=\"6876\" data-end=\"6967\"><strong data-start=\"6878\" data-end=\"6894\">Green LED on<\/strong> means the system is producing.<\/li><li data-section-id=\"1un60y5\" data-start=\"6971\" data-end=\"7067\">Remember that solar systems do not produce at night.<\/li><\/ul><\/li><li data-section-id=\"q0dkt2\" data-start=\"7068\" data-end=\"7212\">Verify the router is on and connected, and check whether the Wi-Fi network or password has changed.<\/li><li data-section-id=\"1xzoo64\" data-start=\"7213\" data-end=\"7371\">Reconfigure Wi-Fi in mySolarEdge if needed, then confirm the connection by checking for <strong data-start=\"7304\" data-end=\"7316\">blue LED<\/strong> or <strong data-start=\"7320\" data-end=\"7328\">S_OK<\/strong>.<\/li><li data-section-id=\"1j0uida\" data-start=\"7372\" data-end=\"7482\">If the issue remains, reset the router and recheck communication.<\/li><li data-section-id=\"vykkd5\" data-start=\"7483\" data-end=\"7622\">Contact your installer if communication is still not restored or the inverter is unresponsive.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c56a94d e-flex e-con-boxed e-con e-parent\" data-id=\"c56a94d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3b74a9 elementor-widget elementor-widget-heading\" data-id=\"f3b74a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><span class=\"ez-toc-section\" id=\"Need_support_with_your_PV_system_in_Luxembourg\"><\/span>Need support with your PV system in Luxembourg?<span class=\"ez-toc-section-end\"><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2414a3 e-flex e-con-boxed e-con e-parent\" data-id=\"f2414a3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1db808b elementor-widget elementor-widget-text-editor\" data-id=\"1db808b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If your SolarEdge app is not displaying production data, please send us a detailed message at <strong data-start=\"7770\" data-end=\"7792\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7772\" data-end=\"7790\">service@voltmax.lu<\/a><\/strong> or use the service form below. Include the site address, the inverter model if known, the last time data was visible in the app, any screenshots, and whether the inverter shows a blue LED or <strong data-start=\"7984\" data-end=\"7992\">S_OK<\/strong> communication status. Clear information helps us diagnose the issue faster.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b9f123 e-flex e-con-boxed e-con e-parent\" data-id=\"5b9f123\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3716ce4 ekit_wpForms_container-form-button-custom elementor-widget elementor-widget-elementskit-wp-forms\" data-id=\"3716ce4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-wp-forms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con ekit_wpForms_container\"><style id=\"wpforms-css-vars-15570\">\n\t\t\t\t#wpforms-15570 {\n\t\t\t\t--wpforms-field-border-radius: 10px;\n--wpforms-field-border-color: rgba(0, 0, 0, 0.25);\n--wpforms-field-border-color-spare: rgba(0, 0, 0, 0.25);\n--wpforms-field-text-color: rgba(0, 0, 0, 0.7);\n--wpforms-label-color: rgba(0, 0, 0, 0.85);\n--wpforms-label-sublabel-color: rgba(0, 0, 0, 0.55);\n--wpforms-button-border-radius: 10px;\n--wpforms-container-border-radius: 10px;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-15570\"><form id=\"wpforms-form-15570\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"15570\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/de\/wp-json\/wp\/v2\/posts\/18927\" data-token=\"16e37249c2c43f61a58b4ad4655e1824\" data-token-time=\"1776191183\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-15570-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div 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geladen\" title=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SolarEdge App Not Displaying Production Data: What System Owners Should Check First If the mySolarEdge app does not display production data, the problem is often related to communication between the inverter and SolarEdge\u2019s monitoring servers, not necessarily to solar production itself. According to SolarEdge, monitoring data is usually updated every 15 minutes, and users can [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":18944,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[190],"tags":[209,205,204,202,203,208,98,210,207,206],"class_list":["post-18927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-support","tag-blue-led","tag-inverter-communication","tag-monitoring","tag-mysolaredge","tag-production-data","tag-s_ok","tag-solaredge","tag-technical-support","tag-troubleshooting","tag-wifi"],"_links":{"self":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/posts\/18927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/comments?post=18927"}],"version-history":[{"count":19,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/posts\/18927\/revisions"}],"predecessor-version":[{"id":19008,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/posts\/18927\/revisions\/19008"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/media\/18944"}],"wp:attachment":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/media?parent=18927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/categories?post=18927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/tags?post=18927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}