{"id":15463,"date":"2025-08-01T10:33:07","date_gmt":"2025-08-01T08:33:07","guid":{"rendered":"https:\/\/voltmax.lu\/?page_id=15463"},"modified":"2026-04-20T10:34:24","modified_gmt":"2026-04-20T08:34:24","slug":"technische-unterstutzung","status":"publish","type":"page","link":"https:\/\/voltmax.lu\/de\/technical-support\/","title":{"rendered":"Technischer Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15463\" class=\"elementor elementor-15463\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb61480 e-flex e-con-boxed e-con e-parent\" data-id=\"fb61480\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d47ff13 elementor-widget elementor-widget-spacer\" data-id=\"d47ff13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20d01a1 elementor-widget elementor-widget-heading\" data-id=\"20d01a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Service<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac1130b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ac1130b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<div class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f007a6f elementor-widget elementor-widget-heading\" data-id=\"f007a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Technical Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a91eda4 elementor-widget elementor-widget-spacer\" data-id=\"a91eda4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3f64626 e-flex e-con-boxed e-con e-parent\" data-id=\"3f64626\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8bb6406 elementor-widget elementor-widget-spacer\" data-id=\"8bb6406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d1a157 e-flex e-con-boxed e-con e-parent\" data-id=\"3d1a157\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3693ee9 elementor-widget elementor-widget-heading\" data-id=\"3693ee9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Photovoltaic System Service in Luxembourg<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e84e15 e-flex e-con-boxed e-con e-parent\" data-id=\"9e84e15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d29ffe4 e-con-full e-flex e-con e-child\" data-id=\"d29ffe4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab52d85 elementor-widget elementor-widget-text-editor\" data-id=\"ab52d85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have noticed a <strong>malfunction<\/strong> with your photovoltaic system, a drop in energy production, <strong>error messages<\/strong> in the app, or a <strong>problem<\/strong> with the inverter, please provide as much detail as possible. A precise report allows us to <strong>diagnose<\/strong> the fault more quickly and propose a <strong>suitable solution<\/strong>.<\/p><p>If you have any technical issues, please contact us by email at <a href=\"mailto:service@voltmax.lu\"><strong>service@voltmax.lu<\/strong><\/a><br \/>or fill out the service form below.<\/p><p><span style=\"color: #333399;\"><strong><em>The more specific information we receive upfront, the more efficiently we will process your request.<\/em><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5cde9c9 e-con-full e-flex e-con e-child\" data-id=\"5cde9c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0e8e21 elementor-widget elementor-widget-image\" data-id=\"a0e8e21\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1500\" height=\"1050\" src=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/10\/electrical-work-1.jpg\" class=\"attachment-full size-full wp-image-17200\" alt=\"electrical work (1)\" srcset=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/10\/electrical-work-1.jpg 1500w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/10\/electrical-work-1-300x210.jpg 300w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/10\/electrical-work-1-1024x717.jpg 1024w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/10\/electrical-work-1-768x538.jpg 768w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/10\/electrical-work-1-18x12.jpg 18w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6a0181 e-flex e-con-boxed e-con e-parent\" data-id=\"e6a0181\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d33451 e-con-full e-flex e-con e-child\" data-id=\"3d33451\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a24bc47 elementor-widget elementor-widget-image\" data-id=\"a24bc47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1092\" height=\"797\" src=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/09\/Technical-Support.webp\" class=\"attachment-full size-full wp-image-16740\" alt=\"Technical Support\" srcset=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/09\/Technical-Support.webp 1092w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/09\/Technical-Support-300x219.webp 300w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/09\/Technical-Support-1024x747.webp 1024w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/09\/Technical-Support-768x561.webp 768w, https:\/\/voltmax.lu\/wp-content\/uploads\/2025\/09\/Technical-Support-16x12.webp 16w\" sizes=\"(max-width: 1092px) 100vw, 1092px\" title=\"\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5855950 e-con-full e-flex e-con e-child\" data-id=\"5855950\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c7dff elementor-widget elementor-widget-text-editor\" data-id=\"d1c7dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>How to properly report a problem?<\/h4><p>In the message or form, please provide:<\/p><ul><li>the address of the installation,<\/li><li>the name and surname of the installation owner,<\/li><li>a contact phone number,<\/li><li>the date the problem occurred,<br \/>a detailed description of the symptoms,<\/li><li>the name of the device affected, if visible,<\/li><li>the error message or error code,<\/li><li>screenshots from the app or photos of the inverter, meter, or switchboard,<\/li><li>information on whether the problem is persistent or intermittent.<\/li><\/ul><p>A well-prepared report significantly shortens the time needed for verification. In many cases, based on the information provided, we can determine whether the problem requires remote diagnostics, a settings update, or an on-site technician visit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08a3b96 e-flex e-con-boxed e-con e-parent\" data-id=\"08a3b96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca3ae6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1ca3ae6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Please describe the issue in as much detail as possible and attach photos or screenshots, if available. This will help our support team investigate your request more quickly.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca024e ekit_wpForms_container-form-button-custom elementor-widget elementor-widget-elementskit-wp-forms\" data-id=\"1ca024e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-wp-forms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con ekit_wpForms_container\"><style id=\"wpforms-css-vars-15570\">\n\t\t\t\t#wpforms-15570 {\n\t\t\t\t--wpforms-field-border-radius: 10px;\n--wpforms-field-border-color: rgba(0, 0, 0, 0.25);\n--wpforms-field-border-color-spare: rgba(0, 0, 0, 0.25);\n--wpforms-field-text-color: rgba(0, 0, 0, 0.7);\n--wpforms-label-color: rgba(0, 0, 0, 0.85);\n--wpforms-label-sublabel-color: rgba(0, 0, 0, 0.55);\n--wpforms-button-border-radius: 10px;\n--wpforms-container-border-radius: 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id=\"wpforms-15570-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-15570-field_2\">Your Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-15570-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-15570-field_2-error\" required><\/div><div id=\"wpforms-15570-field_10-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-15570-field_10\">Service:<\/label><select id=\"wpforms-15570-field_10\" class=\"wpforms-field-medium\" name=\"wpforms[fields][10]\"><option value=\"Photovoltaic Installation\"  class=\"choice-1 depth-1\"  >Photovoltaic Installation<\/option><option value=\"Electric Instalation\"  class=\"choice-5 depth-1\"  >Electric 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aria-errormessage=\"wpforms-15570-field_3-error\" ><\/textarea><\/div>\t\t<div id=\"wpforms-15570-field_6-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"6\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-15570-field_6\" >Consents: haven&#039;t Email<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-15570-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-15570-field_5-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"5\"><fieldset><legend class=\"wpforms-field-label\">Consents: <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-15570-field_5\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-15570-field_5_1\" name=\"wpforms[fields][5][]\" value=\"I agree to be contacted by phone and e-mail from Voltmax.\" 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width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-15570-field_6-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-15570-field_6-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-turnstile\" ><div class=\"wpforms-turnstile\" data-sitekey=\"0x4AAAAAACugb6YpF_VG7jU_\" data-action=\"FormID-15570\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-turnstile=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"15570\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/pages\/15463\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-15570\" class=\"wpforms-submit\" data-alt-text=\"Sending\u2026\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/voltmax.lu\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Wird geladen\" title=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container --><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-087189b e-flex e-con-boxed e-con e-parent\" data-id=\"087189b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-435745e mission e-con-full e-flex e-con e-child\" data-id=\"435745e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ab63cb7 e-con-full e-flex e-con e-child\" data-id=\"ab63cb7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b977a6 elementor-widget elementor-widget-spacer\" data-id=\"0b977a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d36125 elementor-widget elementor-widget-heading\" data-id=\"4d36125\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Check out popular solutions<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e6d049 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"8e6d049\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<div class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08107ea elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"08107ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Before you need help from a technician, check out these few steps that can help you fix the most common problems yourself.<\/p><h4>What should you do before submitting a request?<\/h4><p>Before contacting service, it&#8217;s worth checking whether:<\/p><ul><li>there&#8217;s an error message displayed on the inverter or in the app,<\/li><li>the system has internet access if monitoring is online,<\/li><li>there hasn&#8217;t been a power outage or a temporary grid failure.<br \/><br \/><\/li><\/ul><p>Please do not disassemble the devices or attempt to repair the system yourself. A photovoltaic system is an electrical installation, and all service work should be performed only by qualified personnel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4665b elementor-widget elementor-widget-spacer\" data-id=\"ef4665b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7a6f6e8 e-grid e-con-boxed e-con e-parent\" data-id=\"7a6f6e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f585f ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"e0f585f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-center style-modern\" >\n\n                <a href=\"https:\/\/voltmax.lu\/understanding-solaredge-inverter-status-led\/\">\n                <div class=\"elementskit-box-header image-box-img-center\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" src=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED.jpg\" class=\"attachment-full size-full wp-image-18971\" alt=\"Understanding SolarEdge Inverter Status LED\" srcset=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED.jpg 1600w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED-300x225.jpg 300w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED-1024x768.jpg 1024w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED-768x576.jpg 768w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED-1536x1152.jpg 1536w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Understanding-SolarEdge-Inverter-Status-LED-16x12.jpg 16w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" title=\"\">\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Understanding SolarEdge Inverter Status LED\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        Decoding LED Indicators and Switch Positions for System Performance Insights. Three color-coded LEDs, each providing crucial information about your system\u2019s operation.                    <\/div>\n                                    <\/div>\n\n                                <div class=\"elementskit-box-footer\">\n                    <div class=\"box-footer\">\n                        <div class=\"btn-wraper\">\n                                                            <a href=\"https:\/\/voltmax.lu\/understanding-solaredge-inverter-status-led\/\" class=\"elementskit-btn whitespace--normal\">\n                                    \n                                    \n                                    Check the solution                                <\/a>\n                                                        <\/div>\n                    <\/div>\n                <\/div>\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3511da7 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"3511da7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-center style-modern\" >\n\n                <a href=\"https:\/\/voltmax.lu\/solaredge-app-not-displaying-production-data\/\">\n                <div class=\"elementskit-box-header image-box-img-center\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" src=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data.jpg\" class=\"attachment-full size-full wp-image-18944\" alt=\"SolarEdge App Not Displaying Production Data\" srcset=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data.jpg 1600w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data-300x225.jpg 300w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data-1024x768.jpg 1024w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data-768x576.jpg 768w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data-1536x1152.jpg 1536w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/SolarEdge-App-Not-Displaying-Production-Data-16x12.jpg 16w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" title=\"\">\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        SolarEdge App Not Displaying Production Data\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        If the mySolarEdge app does not display production data, the problem is often related to communication between the inverter and SolarEdge\u2019s monitoring servers, not necessarily to solar production itself.                     <\/div>\n                                    <\/div>\n\n                                <div class=\"elementskit-box-footer\">\n                    <div class=\"box-footer\">\n                        <div class=\"btn-wraper\">\n                                                            <a href=\"https:\/\/voltmax.lu\/solaredge-app-not-displaying-production-data\/\" class=\"elementskit-btn whitespace--normal\">\n                                    \n                                    \n                                    Check the solution                                <\/a>\n                                                        <\/div>\n                    <\/div>\n                <\/div>\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-088c3a9 ekit-equal-height-enable elementor-widget elementor-widget-elementskit-image-box\" data-id=\"088c3a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n            <div class=\"elementskit-info-image-box ekit-image-box text-center style-modern\" >\n\n                <a href=\"https:\/\/voltmax.lu\/huawei-router-connection-settings-wlan-configuration\/\">\n                <div class=\"elementskit-box-header image-box-img-center\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1200\" src=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration.jpg\" class=\"attachment-full size-full wp-image-18983\" alt=\"Huawei Router Connection Settings (WLAN Configuration)\" srcset=\"https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration.jpg 1600w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration-300x225.jpg 300w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration-1024x768.jpg 1024w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration-768x576.jpg 768w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration-1536x1152.jpg 1536w, https:\/\/voltmax.lu\/wp-content\/uploads\/2026\/04\/Huawei-Router-Connection-Settings-WLAN-Configuration-16x12.jpg 16w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" title=\"\">\n                <\/div>\n                <\/a>\n                <div class=\"elementskit-box-body ekit-image-box-body\">\n                    <div class=\"elementskit-box-content ekit-image-box-body-inner\">\n                                                <h3 class=\"elementskit-info-box-title\">\n\n                        Huawei Router Connection Settings (WLAN Configuration)\n                        \n                    <\/h3>\n                                                            <div class=\"elementskit-box-style-content\">\n                        If your Huawei solar system is not connected to the internet or monitoring data is no longer updating, checking the router connection settings is one of the first steps. This guide explains how to configure WLAN connection in the FusionSolar app and reconnect the device to your local Wi-Fi network.                    <\/div>\n                                    <\/div>\n\n                                <div class=\"elementskit-box-footer\">\n                    <div class=\"box-footer\">\n                        <div class=\"btn-wraper\">\n                                                            <a href=\"https:\/\/voltmax.lu\/huawei-router-connection-settings-wlan-configuration\/\" class=\"elementskit-btn whitespace--normal\">\n                                    \n                                    \n                                    Check the solution                                <\/a>\n                                                        <\/div>\n                    <\/div>\n                <\/div>\n                            <\/div>\n            <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Service Technical Support Photovoltaic System Service in Luxembourg If you have noticed a malfunction with your photovoltaic system, a drop in energy production, error messages in the app, or a problem with the inverter, please provide as much detail as possible. A precise report allows us to diagnose the fault more quickly and propose a [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-15463","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/pages\/15463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/comments?post=15463"}],"version-history":[{"count":54,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/pages\/15463\/revisions"}],"predecessor-version":[{"id":19124,"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/pages\/15463\/revisions\/19124"}],"wp:attachment":[{"href":"https:\/\/voltmax.lu\/de\/wp-json\/wp\/v2\/media?parent=15463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}